With Crowley you can send miscellaneous to Cuba from the comfort of your home by purchasing online or placing your items in a box and sending it to our warehouse.
1. What does the miscellaneous category include?
Miscellaneous NOT allowed:
With Crowley, you can send a minimum of four (4) bags of three (3) pounds each. It is VERY IMPORTANT that you make the three (3) pound bags to AVOID family member having to pay the required duties at destination. After four (4) bags, we recommend sending a maximum of 20 bags (60 pounds) per recipient.
You can prepare your miscellaneous in grocery bags, nylon, ziploc, etc. But remember NOT to exceed three (3) pounds per bag.
Inside the box, please include the following details on a sheet of paper:
Before sending your box to our warehouse, please make sure the address on the box reads as follows:
Your Name and Last Name
c/o Crowley Cuba Express
10205 NW 108th Ave.
Medley, FL 33178
We accept major credit and/or debit cards.
* Please consult point no. 2 to confirm packaging instructions.
Crowley is the only carrier that offers four (4) departures* per month from Port Everglades, Florida, and a shipping time of just 16 hours direct to Mariel, Cuba.
*Currently, and in response to the delays created by the pandemic, we are offering only two (2) departures per month for gift parcels and miscellaneous.
We offer our clients a reservation number so that they can track the cargo until arrival in Mariel. To date we have "0" losses.
Once on the island, our affiliates in Cuba will transact with the Cuban Customs and will contact you when the items are available to be collected in Havana.
Home delivery is 12-15 weeks once it arrives in Mariel, and is subject to customs formalities and external factors that may affect the process, such as lack of electricity, breakdown of processing equipment at destination, events weather, etc.
To avoid family members paying duties at destination, you must divide the items into four (4) bags of three (3) pounds each (see point num. 2). The recipient will only pay $50 CUP (Cuban Pesos) per bag for Customs processing.
If you still have questions about shipping miscellaneous to Cuba, please contact us by completing this form or call toll-free at 888-246-9844.